How To Enroll
How to Enroll
Open Enrollment Period: March 16th - March 20th
To ensure your benefit elections are accurate and processed correctly, enrollment will be completed exclusively by phone through our dedicated Benefits Call Center. A trained benefits representative will guide you step-by-step, enter your elections for you, and answer any questions. For more information about your benefits, visit roisphoenixbenefits.com.
Enrollment steps:
1) Review the provided benefit material.
2) When ready to make benefits elections, call the Benefits Call Center to enroll.
3) If possible, be in front of a computer or smart device when calling.
4) A benefits representative will enroll you over the phone or through a video call.
​
Benefits Call Center Contact Information:
Phone: 1-877-282-0808
Hours of Operation: Monday – Friday,
7:00 a.m. to 5:00 p.m. CST (excluding Holidays)
​
What if I still have questions or need more information?
• The Frequently Asked Questions document will have answers to common questions that you may have.
• Email questions to roisphoenixbenefits@bimgroup.us and a benefits team member will assist you in getting your questions answered.
Benefits Enrollment Center​
877-282-0808
Monday - Friday | 7:00am - 5:00pm CST
WHAT TO KNOW
​
-
Benefits are effective April 1.
​
-
Enrollment can only be completed by calling the Benefits Call Center at:
1-877-282-0808.
​
-
New ID cards will be issued and mailed directly to you.
​
-
Policy numbers and carrier portal log ins will change.
Benefit Eligibility
Employee Eligibility
You are eligible to enroll in Rois Phoenix benefits if you are:
• A regular, permanent U.S. Employee working 30 or more hours per week.
You will make your benefits selection during the annual open enrollment period. You will not be able to make benefit election changes until the 2027 open enrollment period without a qualifying life event.
​
Dependent Eligibility
You may enroll the following eligible dependents in the medical, dental, vision and dependent life insurance plans:
• Your same- or opposite-sex spouse, as recognized by state law (from whom you are not legally separated or divorced)
• Your same- or opposite-sex domestic partner who has been living with you in a spouse-like relationship for at least 12 months
• Your child(ren) or the child(ren) of a spouse or domestic partner who are under the age of 26.
Change in Family Status
Once your enrollment decisions take effect, you cannot change your elections unless you have an eligible change in status during the plan year and you update your enrollment with a Benefits Representative within 30 days of the qualifying event.
• Marriage, divorce, or legal separation
• Birth, adoption, or placement of a child for adoption
• Death of a covered individual
• Loss of benefit coverage (for you or a dependent)
